Founded in 2016, Overdose has grown to a family of 350+ staff, with offices across New Zealand, Australia, South East Asia, Europe and the USA. We work in a partnership format with a select group of clients looking for innovation and accelerated growth in a competitive digital landscape. Overdose connects unique local talent, entrepreneurial thinking, and global expertise to help merchants grow...
NOT YOUR AVERAGE CLIENT SUCCESS MANAGER. We’re a digital agency, looking for a CSM with a difference at Firefly Digital. YOU’RE AMBITIOUS. SO ARE WE. “Don’t stand out.” “Don’t rock the boat.” These are words you will never hear at Firefly. In a few short years we’ve grown to become one of New Zealand’s top digital marketing agencies. Now we need a Client Success Manager who’s fuelled by the...
An entertainment company located in Auckland seeks a Client Manager to maintain and nurture relationships with clients while overseeing ticketing strategies. The role involves working closely with internal departments, educating clients, and ensuring high-quality service delivery. Strong communication skills are essential, alongside a proactive approach to meet business needs. This position...
A leading cybersecurity specialist in Auckland is seeking a Client Success Manager to oversee commercial accounts. This role focuses on ensuring clients maximize the value of managed security services by maintaining strategic relationships and driving client satisfaction. Ideal candidates should have over 3 years of experience in customer success or account management, along with strong...
A healthcare solutions company is seeking a Customer Success Manager in Auckland to build and maintain trusted advisor relationships with clients. This role focuses on driving employee engagement and wellness through strategic planning and effective management of client accounts. The ideal candidate will have a background in account management and a strong consultative approach. Responsibilities...
A leading technology provider in Auckland seeks a Client Services Account Manager to support customers and the sales team. The role offers hybrid work flexibility and focuses on managing day-to-day customer interactions. Ideal candidates will have strong customer service experience, particularly in technology, and possess excellent communication and organizational skills. Insight values diversity...
A leading wealth management firm in Wellington is seeking a proactive Client Operations Specialist to deliver exceptional client service and provide vital administrative support. Responsibilities include processing withdrawals, managing fund transfers, and onboarding clients. The ideal candidate has a client-first attitude, strong communication skills, and is proficient in Microsoft 365. This...
A leading infrastructure services company in Tauranga is seeking a proactive Infrastructure Team Leader to oversee daily operations. You will supervise teams, handle client communication, and ensure compliance with service agreements. The ideal candidate has supervisory experience, strong time management, and a hands-on approach. Join us to ensure operational efficiency and maintain high service...
The role & impact As a Partner Success Manager, you will be responsible for accelerating the growth of Xero Partners by increasing revenue from existing customers in a regional selection of our NZ partners. This is a Goal-Motivated role focused on Achieving Targets and driving measurable outcomes. You will be a trusted advisor, challenging the thinking of our Partners and helping them understand...
Overview ASailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. The SailPoint Customer Success team champions helping our customers get maximum value out of any SailPoint products or services, so the business gets maximum lifetime value and loyalty from the customer. We are recognized by Analysts such as Gartner, Forester and...
Our Privacy Statement & Cookie PolicyCustomer Success Manager - AI Solutions page is loaded## Customer Success Manager - AI Solutionsremote type: Remotelocations: New Zealand, Auckland, Auckland: New Zealand, Wellingtontime type: Full timeposted on: Posted Todayjob requisition id: JREQ197685Customer Success Manager, AI SolutionsThomson Reuters are hiring a Customer Success Manager to own outcomes...
Are you ready to help cmBuilder transform the construction industry from the inside out? We’re looking for a Customer Success Manager (CSM) with a strong foundation in BIM/VDC and construction to join our team. In this role, you'll partner directly with our customers to help them unlock the full potential of our web-based 3D site logistics and 4D simulation platform. Location &...
About Federato Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today – the climate crisis, cyber‑attacks, social inflation, etc. Our vision is understood and well funded by the people behind Salesforce, Veeva, Zoom, Box, and others. Federato is the only...
Our Purpose At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact: As a Partner Success...
A leading health tech company is looking for a Senior Manager, Customer Success, responsible for managing relationships with health system clients to maximize value from the SmarterDx platform. This fully remote role requires heavy project management, relationship-building, and communication skills, with a salary range of $165K to $185K plus equity incentives. The ideal candidate will have...
Customer Success Manager page is loaded## Customer Success Managerlocations: Auckland, New Zealandtime type: Full timeposted on: Posted Todayjob requisition id: R-20331TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of...
A leading identity security firm is seeking a Customer Success Manager to ensure customers achieve maximum value from their products and services. This role involves managing client relationships, providing insights on identity management best practices, and identifying opportunities for revenue growth. The ideal candidate should have strong customer-facing skills, consulting experience, and a...
Overview SmarterDx is seeking a Senior Manager, Customer Success who can help our customers thrive. In this role, you will ensure our health system clients maximize the value they find in SmarterDx by building trust, identifying insights, and driving toward solutions. You will collaborate with cross-functional teams to unlock customer value, monitor the effectiveness of SmarterDx’s solution post...
About SSS Absolute IT are proud to be partnering with SSS – one of New Zealand's leading cybersecurity specialists trusted by central and local government, enterprise, and high-growth organisations to design and deliver managed security services tailored for Kiwi businesses. About the Role We're looking for a Client Success Manager to oversee commercial accounts, ensuring clients maximise the...
A digital commerce agency in Auckland is seeking an experienced individual to drive eCommerce growth strategies for clients. The successful candidate will manage high-revenue projects, ensuring timely execution and client satisfaction. Responsibilities include leading project teams, allocating tasks, and conducting regular strategy reviews. Candidates should have a strong background in eCommerce,...