How you’ll make an impact This role is the key driver for operational excellence for the Customer Success (CS) function. As a key member of the CX Project & Readiness team, you will report to the Director of Global CX Projects & Readiness as part of the Customer Growth & Experience Team. You will be responsible for driving the strategic operations of the CS strategy, acting as the critical...
Customer Experience & Operations Manager Wellington, New Zealand | Posted on 07/02/2025 At Monster Group, we believe in empowering customers through simplicity, clarity, and service that saves time, money, and confusion. As a fast-growing, multi-brand organization with global reach — including Electricity Monster, Internet Monster, and Solar Monster — our Philippines contact center is at the...
Join to apply for the Customer Operations Manager AU & NZ role at ABB Location: Melbourne, Victoria, Australia. Salary: A$76,515.00‑A$90,000.00 At ABB, we help industries outrun – leaner and cleaner. Here, progress is an expectation – for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at...
About the opportunity: Cuddon are looking for a Storeperson who can service customers and operate cutting equipment. Role description: This is a varied role, managing the store while serving a number of customer requirements (normally less than 10 per day). It require selection of steel materials and cutting to specific measurements for orders along with the invoicing to the...
Customers are at the heart of everything we do here at Hnry, and we are always on the lookout for motivated customer service superstars who thrive in a fast-paced environment and genuinely love helping people. 🧡 Our Customer Operations team are a vibrant, fun, and highly motivated team who work together to deliver an outstanding experience for our customers, making the lives of self-employed...
A prominent retail company in Dargaville is seeking a Sales Support Manager to oversee front-end store operations and lead a dedicated team. The ideal candidate will possess strong leadership and communication skills, ensuring exceptional customer service while fostering team collaboration. Responsibilities include managing the checkout process and loss prevention measures, all while aiming to...
We have an opportunity for someone with exceptional customer service skills and isn't afraid of hard work to join our Apex Car Rentals team based at the Christchurch Airport. As what we call a Rental Operations Agent you will be the first point of contact for our customers in this is an entry level position. - Casual role working as and when required - perfect for uni student - Christchurch...
Are you interested in developing or furthering a career at the New Zealand Customs Service, within the Intelligence, Investigations and Enforcement (II&E) Group? This opportunity will have you working in the Ops Support Operations Centre (Gateway), alongside Customs Surveillance (CSU) and Customs Technical (CTU) teams supporting operations for Investigations and Intelligence. About this team |...
Overview Are you interested in developing or furthering a career at the New Zealand Customs Service, within the Intelligence, Investigations and Enforcement (II&E) Group? This opportunity will have you working in the Ops Support Operations Centre (Gateway), alongside Customs Surveillance (CSU) and Customs Technical (CTU) teams supporting operations for Investigations and Intelligence. The...
A specialist materials testing company is looking for a proactive Technical Co-ordinator in Auckland to ensure efficient operations and provide excellent customer service. The role involves managing job bookings, customer communications, and supporting administrative activities for the Measurement and Calibration team. Ideal candidates will have 1-2 years of experience in customer service, strong...
A retail company in New Zealand is seeking a DC Administrator for its Distribution Centre. In this role, you will balance customer service with administrative duties to ensure efficient operations, including freight coordination and inventory support. The ideal candidate has a background in logistics, excellent communication skills, and a problem-solving mindset. Enjoy a supportive work...
A leading integrated services provider in Auckland is seeking a Consultant to deliver exceptional customer service and manage work orders. You will respond to client calls, liaise with subcontractors, and ensure compliance with company standards. Ideal candidates will have solid customer service skills, the ability to work independently, and experience in communication and problem-solving. Join a...
A residential maintenance company in Havelock North seeks an Administrative Coordinator to manage work orders and coordination tasks. Ideal candidates will have proven administration experience, strong coordination skills, and a passion for customer service. Responsibilities include dispatching trades, maintaining records, and ensuring customer needs are met. The position is fixed-term until June...
A national bank is looking for a Business Support Specialist in Hamilton to kickstart your banking career. In this role, you'll process complex customer transactions, resolve issues, and provide education on banking processes. Ideal candidates will have a degree in banking or finance, excellent customer service skills, and attention to detail. Enjoy a supportive work environment with...
A leading gaming company in Auckland is looking for a Customer Support/Accounts Specialist to ensure accurate financial processing across the business. Responsibilities include supplier invoice processing, customer billing support, and fleet administration. The ideal candidate should possess basic accounting knowledge, experience in invoice processing, and proficiency in Concur and Excel. This...
Overview Great customer service skills and not afraid to get your hands dirty? We have an opportunity for you to join as a Rental Operations Agent and become a part of our amazing Hamilton team! - Permanent position available - Full-Time working 40-hours per week - Hamilton based covering both city and airport locations - Entry level role with training provided - Great environment About The...
A family-owned maintenance service provider in New Zealand seeks a Customer Coordinator for a six-month fixed-term role. Responsible for coordinating work orders and ensuring trade dispatch within allocated timeframes. Ideal candidates will have proven administration skills, exceptional coordination abilities, and a passion for customer service. Join us to help enhance the working environment of...
A government agency in New Zealand seeks a Gateway Operator SCO2 in Auckland to lead operational support for investigations and intelligence. The position requires managing multiple information streams and ensuring effective communication between teams. Candidates must have extensive operational experience and the ability to work in high-pressure situations. The role offers a salary of $79,233 -...
A government agency in New Zealand is seeking a Senior Customs Officer Grade 2 (SCO2) in Auckland. The successful candidate will lead operational support for investigations and intelligence, coordinating data from various sources. This role involves developing operational capabilities, engaging with stakeholders, and delivering critical intelligence in a high-pressure environment. Ideal...
A leading car rental service in Hamilton is seeking a Rental Operations Agent to join their team. This permanent, full-time position involves greeting customers, completing rental transactions, and maintaining vehicles. Applicants need a full driver’s licence and prior experience in customer service or retail is preferred. Training will be provided for the role. The job offers a salary of $25.11...