Customer Support Manager jobs in Nelson

A tech company based in New Zealand is looking for a Support Engineer to assist customers with product-related inquiries. You'll manage support requests via chat and email, ensure timely responses, and contribute to documentation for better user experience. The role requires solid experience in tech support and a strong sense of empathy for customer needs. Ideal for those who thrive in remote...

About the job Customer Support Executive For an award winning global accommodation wholesaler, serving travel agents and tour operators with offices in Australia, UK & USA. Department Operations Reports to - Market Manager Work hours : Mon-Fri, AUS/NZoffice hours. Job functions: Customer Service executives are the front-line of our global business that delivers great service locally to our...

A travel agency in Auckland is seeking a Travel Customer Representative to support clients throughout their journey. Responsibilities include responding to inquiries, assisting with bookings, and providing information about travel. The ideal candidate will have strong communication skills and customer service experience. This role offers 100% remote work, flexible scheduling, and travel perks. If...

A travel service agency is seeking a Travel Customer Representative to support clients during their travel journey. This fully remote position values excellent communication skills and customer service experience, especially in travel or hospitality. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. The job offers flexible scheduling,...

We are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You’ll provide timely and clear support to make sure customers have a positive travel experience, all from the comfort of home. Responsibilities - Assist customers with booking flights, hotels, and transportation. - Provide clear and friendly support through...

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors....

Overview SmarterDx is seeking a Senior Manager, Customer Success who can help our customers thrive. In this role, you will ensure our health system clients maximize the value they find in SmarterDx by building trust, identifying insights, and driving toward solutions. You will collaborate with cross-functional teams to unlock customer value, monitor the effectiveness of SmarterDx’s solution post...

A leading digital construction technology firm is seeking a Customer Success Manager to drive customer satisfaction and growth. This fully remote role requires expertise in BIM/VDC and construction, enabling successful onboarding and support for users of their innovative construction planning software. Strong problem-solving abilities and excellent communication skills are essential. Join a...

.Customer Account Manager - Hamilton page is loaded## Customer Account Manager - Hamiltonremote type: Remotelocations: Frankton, Waikato, New Zealandtime type: Full timeposted on: Posted Todayjob requisition id: R25_ Autonomous sales & account management role design. Ideal for curious & mechanically minded people. Interesting & meaningful work across industry Drive and grow key accounts within...

Our Privacy Statement & Cookie PolicyCustomer Success Manager - AI Solutions page is loaded## Customer Success Manager - AI Solutionsremote type: Remotelocations: New Zealand, Auckland, Auckland: New Zealand, Wellingtontime type: Full timeposted on: Posted Todayjob requisition id: JREQ Customer Success Manager, AI SolutionsThomson Reuters are hiring a Customer Success Manager to own outcomes for...

About Federato Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today – the climate crisis, cyber‑attacks, social inflation, etc. Our vision is understood and well funded by the people behind Salesforce, Veeva, Zoom, Box, and others. Federato is the only...

A leading medical technology company is seeking a Territory Manager for its ENT division in Auckland, New Zealand. The successful candidate will develop strategic sales plans, build relationships in hospitals, and provide surgical support and customer service. Ideal applicants will have over 3 years of sales experience, excellent communication skills, and a relevant bachelor's degree. This...

A global fashion retailer is looking for a passionate Store Manager in Nelson, New Zealand. You will lead your team to create engaging customer experiences and drive business outcomes. The ideal candidate will have strong skills in leadership and customer service, and will empower the team to achieve their potential. This role includes managing store operations effectively and advocating for...

A not-for-profit organization in Nelson is seeking a passionate Service Manager to lead a dedicated team of Support Workers. This role involves planning and delivering support services for people with disabilities, managing team development, and fostering relationships with whanau. Ideal candidates will have management experience in the health sector, strong leadership capabilities, and a...

Join our team at Stillwater Lifecare & Village to make a positive impact on the lives of our residents by providing exceptional care in a warm and caring environment. Stillwater Lifecare & Village is a modern 69-bed Care Home and Hospital with a 43-unit Village located in the sunny city of Nelson. Our team comes from all around the world and are open and welcoming to people from diverse...

A leading global technology company is seeking a Customer Success Manager for AI Solutions in New Zealand. This role involves building relationships across legal and IT teams, managing the onboarding and implementation of AI solutions, and ensuring customer satisfaction through data-driven strategies. The ideal candidate has a legal background, significant customer-facing experience, and...

Are you ready to help cmBuilder transform the construction industry from the inside out? We’re looking for a Customer Success Manager (CSM) with a strong foundation in BIM/VDC and construction to join our team. In this role, you'll partner directly with our customers to help them unlock the full potential of our web-based 3D site logistics and 4D simulation platform. Location &...

A leading health tech company is looking for a Senior Manager, Customer Success, responsible for managing relationships with health system clients to maximize value from the SmarterDx platform. This fully remote role requires heavy project management, relationship-building, and communication skills, with a salary range of $165K to $185K plus equity incentives. The ideal candidate will have...

A pioneer in open source software is seeking a Support Manager in Christchurch, New Zealand. The role involves managing support teams for Ubuntu products, ensuring customer satisfaction, and enhancing team performance. Ideal candidates will have extensive CLI experience with Linux, proven leadership skills, and the ability to work under pressure. This position offers a distributed work...

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors....