technical customer support jobs in Lower Hutt

We’re looking for a payroll expert who loves solving complex problems and empowering both customers and team members. PaySauce makes payroll simple for small businesses across New Zealand. Our customers run cafes, build houses, milk cows and run retail stores. They’re not payroll experts; they’re experts in their own business. You’ll be the go-to expert for our most complex payroll challenges,...

A leading IT services provider in Wellington is seeking a driven Field Engineer to provide infrastructure support directly to customers. In this hands-on role, you will troubleshoot and resolve technical issues, ensuring effective day-to-day operations. The ideal candidate has 1-3 years of IT support experience and is customer-focused. This position offers a supportive team environment along with...

A leading global company in Lower Hutt is seeking a customer service representative. This role involves providing professional service, maintaining customer relationships, and addressing queries and claims. Ideal candidates will demonstrate excellent communication skills, strong analytical abilities, and the capacity to multi-task. Join a collaborative team where your contributions truly matter,...

Join Parliament’s IST Customer Service squads, delivering advanced desktop and mobile support in a fast-paced team with great development and a unique work environment. IST support staff provide services over the phone, via email, in person and self-service. Join Parliament’s IST Customer Service squads, delivering advanced desktop and mobile support in a fast-paced team with great development...

At Windsor Engineering Group we design, build and maintain mission‑critical energy and engineering equipment for our local and global customers. Our core products and services focus on Timber Drying Kilns, Energy Plant, Boilers and Air Heaters. We offer a friendly, social work environment, training opportunities and great employee benefits. The ICT Team at Windsor Engineering supports 170+...

Job Description Roles & Responsibilities 85% Essential Technical Criteria - Provides complex technical support, planning and coordination for End User touch points of the distributed computer environment, including desktop, software and hardware installation, support and distribution, and remote access technologies. - Performs analyzing, diagnosing, installation, and resolution of complex...

EverWell - Technical Support Specialist (Remote, NZ) Join to apply for the EverWell - Technical Support Specialist (Remote, NZ) role at EverCommerce EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase...

Technical Support Analyst, Digital Applications & Products Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to more than 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations – from large urban centres to rural towns and remote communities. Our focus is on delivering...

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing today’s challenges—climate crisis, cyber‑attacks, social inflation, and more. Our vision is supported by industry leaders such as Salesforce, Veeva, and Zoom. Federato is the only AI‑native platform that spans the full policy...

About Brightly At Brightly, we help businesses use technology in ways that are innovative, efficient, secure and sustainable, so they can focus on the work that really matters. We bring personality and enthusiasm to everything we do and help our clients get the best from their tech. We’re not just any tech company. We are a Best Places to Work award winner, ISO27001 certified and a proud B Corp...

A global fashion retailer is seeking a Sales Advisor in Lower Hutt to enhance customer experience and promote products. The ideal candidate will have experience in customer service within the fashion or retail sector and possess a passion for fashion. Responsibilities include guiding customers, maintaining store organization, and supporting team collaboration. Join us for a vibrant workplace with...

A leading nursery retailer is seeking a Retail Sales Manager in Wellington, offering both full-time and part-time options with training provided. The role demands a passion for achieving sales targets and ensuring exceptional customer experiences. Duties include managing store performance, stock control, and guiding the team in a supportive environment. Ideal candidates will possess strong...

A leading telecommunications company seeks a technical project manager in New Zealand to ensure internal and third-party teams are ready for upcoming project tasks. The ideal candidate will oversee the technical solution from design to implementation, manage risks, and facilitate customer technical meetings. The role includes collaborating with various stakeholders and supporting the technical...

A major healthcare provider in New Zealand is seeking a Technical Support Analyst to join their Digital Services team. This role involves providing technical support for essential applications, troubleshooting issues, and implementing enhancements to ensure system reliability. Ideal candidates will have 3-5 years of relevant experience, strong problem-solving skills, and familiarity with service...

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today – the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc. Federato is the only AI-native platform that spans...

A technology solutions provider in Auckland is seeking a Senior Technical Support Analyst. This role involves delivering exceptional technical support, managing complex incidents, and collaborating with a high-performing technical team. The ideal candidate should have 3-5 years of experience in related roles, strong communication skills, and a passion for technology. Benefits include flexible...

A leading service commerce platform is seeking a Remote Technical Support Specialist in New Zealand. This role focuses on resolving complex technical issues and requires a strong background in technical customer support, especially with SaaS. You will guide and train team members, ensuring high-quality support delivery. The company values inclusion and work-life balance, offering flexible working...

- ensure that the internal teams, 3rd party teams and customer teams (Planning/ Engineering, Operations, Security, IT etc.) are ready with all dependencies addressed for upcoming project tasks - work with 3rd parties (SI e.g., Microland, Wipro or Solution Provider, e.g., RedHat, AWS) on technical dependencies and deliverables - be the SPOC for internal technical escalation towards heatmap, S&C,...

A tech company located in New Zealand is seeking a Support Analyst. This role serves as the first point of contact for customer support, handling inquiries and troubleshooting issues effectively. The ideal candidate possesses strong communication skills, an analytical mindset, and the ability to juggle multiple inquiries in a fast-paced environment. Compensation is competitive, and the company...

A leading service commerce platform in New Zealand is seeking a Technical Support Specialist to investigate and resolve complex customer issues. This full-time, permanent role can be based anywhere in New Zealand. Key responsibilities include troubleshooting technical queries, collaborating with various teams, and leading training initiatives. A background in SaaS customer support is essential,...