Overview Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste! At ASB, we’re committed to helping Kiwis get One Step Ahead. With a diverse, talented and forward-thinking team, we continually adapt to changing customer needs, regulatory expectations, and emerging financial crime trends. Our Customer Risk (CR) team sits within Financial Crime Operations (FCO)...
A local financial institution in Bay of Plenty is seeking a Property Finance Analyst. In this collaborative role, you will prepare credit applications, support customer management, and develop financial solutions. Ideal candidates will have experience in commercial finance and strong communication skills. Benefits include flexible working hours, wellbeing days, and a supportive team environment....
About The Role: At Tuatahi, data is used to drive smarter decisions and better customer outcomes. We are looking for a Senior Customer Insights Analyst to own customer and market insight across the business. Reporting to the Customer Proposition Lead, you will work closely with marketing, sales, product, and customer operations to make sure insight is built into day to day decision-making. This...
A prominent consultancy in Auckland seeks a Senior Analyst to join their Customer Transformation team. You will engage in solving real problems impacting customer experiences across sectors. The ideal candidate will have 2–4 years of experience in service design, customer experience, or business analysis. This role offers a dynamic environment with a focus on creative problem-solving and client...
A prominent consulting firm in Auckland is seeking a Digital Business Analyst with over 7 years of experience. The role involves leading workshops, developing documentation, and translating insights into actionable roadmaps. Strong communication and storytelling abilities are essential, along with knowledge of customer experience and digital transformation. Familiarity with tools like Jira,...
A leading grocery cooperative in Auckland is seeking a Senior Customer Pricing Analyst to join their Customer Insights team. You'll optimize pricing strategies and deliver data-driven insights to enhance their business decisions. The ideal candidate has over 3 years of experience in retail, proficiency in analytical tools like dunnhumby Price, and excellent communication skills. This role offers...
Farmers is one of New Zealand's most iconic retailers, proudly serving Kiwis for over 110 years. Known for our quality products and inspiring in-store experiences, we're equally proud of the dedicated people behind the scenes who ensure our systems and processes reflect best practice and keep us moving forward. We're now looking for a Customer Insights Analyst to join our Business Insights team....
Job Description - Opportunity to strategically drive end-to-end business value in the Category team - Flexible work arrangement – 3 days in office, 2 days remote - Location: Newmarket, Auckland Unlock Your Potential as a Senior Analyst Category Customer at Kraft Heinz! The Senior Category Customer Analyst is responsible for executing the Kraft Heinz category strategy at the customer level...
En tant que Digital Customer Journey Analyst, vous contribuerez à créer des interactions clients intelligentes et personnalisées au sein de Colruyt Group. Vous travaillerez au sein du Customer Activation Service Centre, où vous analyserez les besoins, les traduirez en exigences et optimiserez les campagnes sur la base des données. Grâce à vous, les clients bénéficient d'une expérience numérique...
A leading financial services provider is looking for a Product Analyst to join their Business Products and Payments team in Auckland, New Zealand. The successful candidate will support portfolio management of Merchant Payments products, analyze product performance, and assist in delivering improvements. Essential skills include strong analytical abilities and stakeholder management. Great...
Job Description Job Description - Opportunity to strategically drive end-to-end business value in the Category team - Flexible work arrangement – 3 days in office, 2 days remote - Location: Newmarket, Auckland Unlock Your Potential as a Senior Analyst Category Customer at Kraft Heinz! The Senior Category Customer Analyst is responsible for executing the Kraft Heinz category strategy at...
Be part of our intelligence hub, identifying risks to our border – and help stop threats from reaching our shores. About You I Ko Wai Koe - You will have excellent attention to detail as well as experience in high level reporting. - You are experienced in applying the Intelligence Cycle including risk management processes. - You have a natural curiosity and talent for finding patterns and...
Flare is a leading provider of advanced benefits and onboarding solutions designed for the modern workplace. Backed by MYOB and serving over one million employees nationally, we’re a fast-growing, diverse team of 100+ employees on a mission to make the world of work better, easier, and more beneficial for everyone. The Opportunity As a Customer Support Analyst you’ll: - Provide first line...
Support Analyst, Customer Success Operations Remote (United States) Role SmarterDx is seeking a Support Analyst to provide front-line technical and product support for our clients. In this role, you will be the primary point of contact to handle issues reported by our end users, most of whom are clinical documentation improvement specialists and coders at US health systems. You will be...
Grow your banking career at Kiwibank and join our Customer Verification team! Supported by an experienced team you will build your knowledge in two growing areas of overseas tax compliance – AEOI (Automatic Exchange of Information) and FATCA (Foreign Account Tax Compliance Act). - Grow your career with learning programmes and secondment opportunities - Excellent benefits such as subsidised...
Responsibilities - Spend your time listening, mapping, testing, workshopping and creating. - Be hands-on, working both visually and analytically. - Co-create solutions with designers, technologists, strategists and clients. - Bring a human-centred lens to large transformation programmes. - Contribute to projects that matter — from early problem definition through to implementation. Skills and...
A leading financial services organization in New Zealand seeks a Senior Business Analyst to enhance CRM experiences. The role focuses on driving customer outcomes through effective analysis and stakeholder management. Candidates should have over 5 years of experience, preferably with Salesforce knowledge, and come from a background in banking or wealth management. A flexible work environment and...
A global food and beverage leader in Auckland is seeking a Senior Analyst Category Customer to support strategic planning and category management. This role involves collaborating with sales and marketing teams to deliver impactful insights and manage customer relationships. The ideal candidate has strong analytical skills, experience in account management, and is proficient in Excel and Power...
Senior Customer Pricing Analyst Ko wai mātou – About us Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us! With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every...
A leading technology firm is seeking a Customer Support Analyst to deliver first-line support across products. The role requires experience in customer support, proficiency with tools like Zendesk, and strong troubleshooting skills. You will triage and resolve issues, maintain Help Centre content, and collaborate with internal teams. The workplace promotes a flexible hybrid model, encouraging...