A leading automotive company in New Zealand is looking for a Head of Aftersales to oversee the branch's after sales performance. Responsibilities include ensuring customer satisfaction, managing the after sales team, and ensuring compliance with standards and statutory requirements. The position offers the opportunity to enhance customer experiences and contribute to profitability. Candidates...
Queenstown / Southern Lakes Permanent / Full-time Join the team behind two of New Zealand's most iconic adventure experiences! Are you someone who genuinely enjoys helping others and thrives in a fast‑paced, people‑focused environment? We’re looking for an experienced Customer Service Representative to join our team at Shotover Jet and Dart River Adventures. Please note: This is a long‑term,...
A leading insurance provider based in Auckland is seeking an experienced Team Manager – Motor Assessment to lead their motor assessing function. This pivotal role focuses on operational excellence, people leadership, and customer-centric service delivery. You'll manage a specialist team while driving continuous improvement and embedding automation. Strong negotiation skills and experience in the...
A governmental organization in New Zealand is seeking a Principal Advisor for Online Channels to enhance digital customer experiences across key platforms. This role involves leading digital strategies, mentoring staff, and collaborating with various stakeholders. Candidates should demonstrate human-centred design expertise and have a strong background in analytics and product design. A degree in...
A retail company in Canterbury, Christchurch is seeking a customer-focused team member to enhance the customer experience. This role involves consulting with customers about their styling solutions, assisting with stock management, and supporting visual merchandising. The ideal candidate should have previous experience in a retail environment and a passion for creating memorable experiences. Join...
A family-owned retail business in Auckland seeks passionate Assistant Store Managers for its Newmarket and Ponsonby boutiques. Ideal candidates will have a genuine passion for exceptional customer service, supportive leadership skills, and a results-oriented mindset. Applicants must thrive in a fast-paced retail environment and have experience in coaching and training team members. Enjoy...
A transportation authority offers a two-week unpaid work experience program for individuals 18 and over. Participants will shadow a Customer Service Ambassador, gaining insight into daily team operations and developing foundational skills. Applicants should have the right to work in New Zealand and be motivated to learn. No previous experience is required. This program is perfect for those...
A leading supermarket chain in Christchurch is seeking a part-time Checkout Supervisor to lead the Checkout team. This permanent role requires at least one year of customer service or supervisory experience. Responsibilities include delivering exceptional service, supervising daily operations, and managing checkout tasks. Ideal candidates should have strong leadership, communication, and...
A global fashion retailer is seeking a Sales Advisor in Lower Hutt to enhance customer experience and promote products. The ideal candidate will have experience in customer service within the fashion or retail sector and possess a passion for fashion. Responsibilities include guiding customers, maintaining store organization, and supporting team collaboration. Join us for a vibrant workplace with...
A major financial institution in Auckland is looking for a Customer Experience Owner to lead squads in creating user-centric experiences and delivering business value. The ideal candidate will have experience in secure file transfer platforms, demonstrate leadership skills, and possess a solid understanding of regulatory environments. This role offers opportunities for career growth and benefits...
Shift Details Roster Option 1 Start dayEnd day Start timeEnd time MondayFriday8:00 AM4:30 PM Responsibilities - Lead a customer service culture across all in-store touchpoints, ensuring a consistently positive and customer‑focused experience. - Champion exceptional service within the dedicated Service department. - Ensure seamless and positive customer interactions across all eCommerce...
A financial services company in Wellington seeks motivated customer service superstars to join their dynamic team. In this role, you will be the first point of contact for customers, guiding them through account setup and providing empathetic support. Your responsibilities will include onboarding, conducting account reviews, and liaising with government agencies on tax matters. Ideal candidates...
A leading electronics retailer in Christchurch is seeking motivated individuals to improve customer service processes and train new team members. The ideal candidate will have a positive can-do attitude, multi-tasking skills, and a focus on delivering excellent customer outcomes. Experience in cash handling is preferred but not essential. This role provides opportunities for growth in a...
A leading retail company in Auckland is seeking a Store Manager to oversee financial performance and guide a diverse team. Previous retail management experience is crucial, focusing on sales growth and customer satisfaction. The company offers a range of benefits, including discounts and a bonus program, emphasizing a supportive work environment and recognition for long-serving staff. Join this...
A leading banking institution in New Zealand is seeking a Retail Home Lending Specialist to join its team in Hastings. This role involves managing home loan applications, fostering customer relationships, and guiding clients through their lending journey. Ideal candidates will have experience in banking and hold a Delegated Lending Authority. Kiwibank offers excellent benefits such as Wellbeing...
Overview Take the next steps on your Lending Journey! Excellent benefits including Wellbeing days, subsidized insurance and more! Based in Hastings, Auckland or Christchurch with hybrid work arrangements Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters. Role and Responsibilities Bring your current Retail Home Lending experience and join our lending...
Are you looking to gain real workplace experience, build confidence, and strengthen your CV? AOR is excited to offer a two‑week work experience program for friends and family members of AOR employees. This program is ideal for anyone curious about a future in our organisation or anyone simply wanting practical, hands‑on experience in a professional environment. About the Program Participants...
Customer Experience Owner - Managed File Transfer - Identity & Integration Platform Customer Experience Owner – Managed File Transfer – Identity & Integration Platform At ASB, we are more than a bank. We are a purpose-led organisation that helps people, communities, and our environment thrive together. Our values of Courage, Care, and Curiosity guide us to challenge the status quo, genuinely...
A major retail organization in Queenstown, New Zealand, is seeking a Customer Service Representative to enhance the shopping experience for customers. You will engage with customers, ensure product availability, and maintain a clean store environment. Strong interpersonal skills and a commitment to customer satisfaction are essential. The company values diversity and provides a supportive work...
A leading banking institution in New Zealand is seeking a Retail Home Lending Specialist to join its team in Hastings. This role involves managing home loan applications, fostering customer relationships, and guiding clients through their lending journey. Ideal candidates will have experience in banking and hold a Delegated Lending Authority. Kiwibank offers excellent benefits such as Wellbeing...