A leading insurance provider based in Auckland is seeking an experienced Team Manager – Motor Assessment to lead their motor assessing function. This pivotal role focuses on operational excellence, people leadership, and customer-centric service delivery. You'll manage a specialist team while driving continuous improvement and embedding automation. Strong negotiation skills and experience in the...
A governmental organization in New Zealand is seeking a Principal Advisor for Online Channels to enhance digital customer experiences across key platforms. This role involves leading digital strategies, mentoring staff, and collaborating with various stakeholders. Candidates should demonstrate human-centred design expertise and have a strong background in analytics and product design. A degree in...
A leading supermarket chain in Christchurch is seeking a part-time Checkout Supervisor to lead the Checkout team. This permanent role requires at least one year of customer service or supervisory experience. Responsibilities include delivering exceptional service, supervising daily operations, and managing checkout tasks. Ideal candidates should have strong leadership, communication, and...
A major financial institution in Auckland is looking for a Customer Experience Owner to lead squads in creating user-centric experiences and delivering business value. The ideal candidate will have experience in secure file transfer platforms, demonstrate leadership skills, and possess a solid understanding of regulatory environments. This role offers opportunities for career growth and benefits...
A leading retail company in Auckland is seeking a Store Manager to oversee financial performance and guide a diverse team. Previous retail management experience is crucial, focusing on sales growth and customer satisfaction. The company offers a range of benefits, including discounts and a bonus program, emphasizing a supportive work environment and recognition for long-serving staff. Join this...
A leading grocery retailer in Hamilton, New Zealand, seeks team members who are passionate about providing exceptional customer service and supporting daily store operations. You will engage customers with personalized assistance, ensure product availability, and maintain store standards. Strong interpersonal skills and a proactive attitude are essential. Join a supportive environment that values...
A leading tea brand is seeking an Assistant Store Manager to join its passionate team in Wellington, New Zealand. The role involves supporting the daily management of the store, coaching the team to create exceptional customer experiences, and leading in the absence of the Store Manager. Ideal candidates will possess strong communication and organizational skills, with previous leadership...
A fast-growing eCommerce fulfilment company in Christchurch is seeking a B2C Warehouse Lead to oversee customer-focused fulfillment activities. The role involves leading a team to ensure high service standards while managing performance metrics and enhancing processes. Ideal candidates will have demonstrated leadership experience and a strong focus on customer satisfaction. The position offers a...
A government agency in New Zealand is seeking a Principal Advisor to lead the development and delivery of digital strategies that enhance customer experiences. This role involves collaborating with internal and external stakeholders, ensuring best practices in product ownership, and mentoring the team. The ideal candidate will have a proven track record in digital environments and a passion for...
A leading home improvement retailer in New Zealand is seeking a Department Manager to lead a diverse team in a dynamic retail environment. This role involves coaching team members, ensuring high levels of customer service, and maintaining merchandising standards. Ideal candidates will have prior retail leadership experience, strong communication skills, and a passion for customer engagement. Join...
A leading automotive supply company is looking for a Retail Coordinator in Onehunga, Auckland. The ideal candidate will have previous retail experience, ideally in a merchandising or automotive context, with strong customer service skills. Responsibilities include product placement and store presentation, ensuring high standards of store tidiness, and leading customer interactions. This position...
Job Purpose At Emirates, we connect the world through our global hub in Dubai. Across the network, our Airport Services teams work hard to keep our operations running smoothly, efficiently, and safely— ensuring our customers always enjoy a seamless experience and ‘Fly Better’. Join us as a Customer Experience & Ticketing Lead and experience working within a multicultural environment, for one of...
A leading tea brand in Wellington is seeking an Assistant Store Manager to assist with daily store management, lead the team, and ensure exceptional customer experiences. The ideal candidate will have strong communication and organizational skills, along with previous management experience. This role offers competitive salary, performance bonuses, and a supportive work environment focused on...
A leading retail company in New Zealand is seeking a Retail Supervisor to enhance customer experience and lead the Checkout and Customer Service teams. You will develop strategies to improve sales and profitability, analyze customer feedback, and foster a strong team culture. Ideal candidates will have retail supervisory experience, strong communication skills, and a commitment to customer...
A global jewelry brand in Christchurch is looking for a Store Manager to lead the store team, drive sales, and enhance customer experiences. The ideal candidate will have 3-5 years of experience in a similar high-performance environment and be capable of coaching and developing their team. This role includes various perks such as substantial staff discounts and wellness days, ensuring a...
A leading electric vehicle manufacturer is seeking a Service Advisor for maternity leave cover in Christchurch, New Zealand. The role involves high-level customer interaction and requires both technical skills and customer service excellence. Responsibilities include responding to customer inquiries, accurately recording issues, and ensuring customer satisfaction. The ideal candidate will have...
A leading nursery retailer is seeking a Retail Sales Manager in Wellington, offering both full-time and part-time options with training provided. The role demands a passion for achieving sales targets and ensuring exceptional customer experiences. Duties include managing store performance, stock control, and guiding the team in a supportive environment. Ideal candidates will possess strong...
A global airline is seeking a Customer Experience & Ticketing Lead in Auckland, New Zealand. This role involves supervising operations, maximizing revenue through ancillary sales, and providing exceptional customer service amidst a multicultural environment. Candidates should possess over three years of experience in ticketing and sales, excellent communication skills, and familiarity with...
A leading New Zealand banking institution is seeking a Customer Experience Owner to lead cross-functional squads in enhancing customer experiences. The successful candidate will champion innovation while ensuring customer needs are met. Responsibilities include creating and delivering business value, managing risks, and fostering a culture of experimentation. Ideal candidates will possess strong...
A leading financial institution in Auckland is seeking a Customer Experience Owner (CXO) to enhance customer interactions and drive business value. The role involves leading cross-functional teams, prioritising customer needs, and fostering innovation within a collaborative environment. Candidates should have a background in banking or financial services, strong leadership, and problem-solving...