customer experience jobs in Howick

A leading insurance provider based in Auckland is seeking an experienced Team Manager – Motor Assessment to lead their motor assessing function. This pivotal role focuses on operational excellence, people leadership, and customer-centric service delivery. You'll manage a specialist team while driving continuous improvement and embedding automation. Strong negotiation skills and experience in the...

A family-owned retail business in Auckland seeks passionate Assistant Store Managers for its Newmarket and Ponsonby boutiques. Ideal candidates will have a genuine passion for exceptional customer service, supportive leadership skills, and a results-oriented mindset. Applicants must thrive in a fast-paced retail environment and have experience in coaching and training team members. Enjoy...

A transportation authority offers a two-week unpaid work experience program for individuals 18 and over. Participants will shadow a Customer Service Ambassador, gaining insight into daily team operations and developing foundational skills. Applicants should have the right to work in New Zealand and be motivated to learn. No previous experience is required. This program is perfect for those...

A major financial institution in Auckland is looking for a Customer Experience Owner to lead squads in creating user-centric experiences and delivering business value. The ideal candidate will have experience in secure file transfer platforms, demonstrate leadership skills, and possess a solid understanding of regulatory environments. This role offers opportunities for career growth and benefits...

Shift Details Roster Option 1 Start dayEnd day Start timeEnd time MondayFriday8:00 AM4:30 PM Responsibilities - Lead a customer service culture across all in-store touchpoints, ensuring a consistently positive and customer‑focused experience. - Champion exceptional service within the dedicated Service department. - Ensure seamless and positive customer interactions across all eCommerce...

A leading retail company in Auckland is seeking a Store Manager to oversee financial performance and guide a diverse team. Previous retail management experience is crucial, focusing on sales growth and customer satisfaction. The company offers a range of benefits, including discounts and a bonus program, emphasizing a supportive work environment and recognition for long-serving staff. Join this...

A leading banking institution in New Zealand is seeking a Retail Home Lending Specialist to join its team in Hastings. This role involves managing home loan applications, fostering customer relationships, and guiding clients through their lending journey. Ideal candidates will have experience in banking and hold a Delegated Lending Authority. Kiwibank offers excellent benefits such as Wellbeing...

A global fashion and lifestyle retailer is looking for a Dual Store Manager to lead both the Cotton On and Cotton On Kids stores in Auckland. As a Dual Store Manager, you will foster a customer-first culture, empower your team, and drive a positive shopping experience. Responsibilities include managing store productivity, coaching team members, and engaging with the Cotton On Group Foundation to...

A popular retail company in Auckland, New Zealand is seeking a Shift Leader to assist with overall store operations. This role includes training customer service representatives, ensuring a quality customer experience, and maintaining inventory control. The ideal candidate must be 18 or older, possess basic computer skills, and demonstrate a positive attitude. Excellent attendance and teamwork...

A leading health care organization in Auckland is seeking an experienced retail manager to enhance customer experience and drive sales. The ideal candidate will possess strong leadership and communication skills, preferably with over two years of experience in pharmacy retail. This permanent, full-time role offers opportunities for career advancement in a supportive and dynamic work environment....

A leading logistics company in New Zealand is seeking a Customer Excellence Manager to lead customer experience strategy and manage key relationships. In this senior role, you’ll leverage your expertise to ensure service excellence and improve customer satisfaction. The ideal candidate will have over 5 years of experience in customer account management, strong analytical skills, and proven...

A leading electric vehicle manufacturer is seeking a Customer Support Specialist in Auckland to enhance customer experiences by resolving concerns through effective communication. The ideal candidate has at least 2 years of relevant experience, strong attention to detail, and a passion for technology and sustainability. Responsibilities include managing inbound support inquiries and educating...

A leading insurance provider in Auckland is seeking an Existing Business Representative to deliver outstanding service to customers and advisers. You will take ownership of enquiries, build lasting relationships, and contribute to customer loyalty and retention. Ideal candidates have customer service experience, strong communication skills, and the ability to manage competing priorities...

A leading automotive parts supplier in Auckland is seeking a Retail Coordinator. This role involves product placement, customer service, and maintaining store presentation. Ideal candidates have retail experience and a creative flair for merchandising. Join a supportive team with great training opportunities. The position offers a variety of team incentives and responsibilities, making it a...

A leading skin health service provider is seeking a Customer Care Representative to support patients through inbound and outbound calls. Ideal candidates are passionate about providing exceptional customer experiences and have strong interpersonal skills. Join a close-knit team that values its employees and promotes a positive workplace culture. Flexible work hours are available, suited for those...

Overview Take the next steps on your Lending Journey! Excellent benefits including Wellbeing days, subsidized insurance and more! Based in Hastings, Auckland or Christchurch with hybrid work arrangements Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters. Role and Responsibilities Bring your current Retail Home Lending experience and join our lending...

Are you looking to gain real workplace experience, build confidence, and strengthen your CV? AOR is excited to offer a two‑week work experience program for friends and family members of AOR employees. This program is ideal for anyone curious about a future in our organisation or anyone simply wanting practical, hands‑on experience in a professional environment. About the Program Participants...

Customer Experience Owner - Managed File Transfer - Identity & Integration Platform Customer Experience Owner – Managed File Transfer – Identity & Integration Platform At ASB, we are more than a bank. We are a purpose-led organisation that helps people, communities, and our environment thrive together. Our values of Courage, Care, and Curiosity guide us to challenge the status quo, genuinely...

Schedule & Benefits - Monday to Friday 11:30am - 8pm roster available - Enjoy four Wellbeing days off, subsidized health insurance and more! - Based in Highbrook, South Auckland with flexible work arrangements Overview Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us.Where making an impact matters. Our enthusiastic and expert frontline Contact Centre team provides smart advice and...

A leading New Zealand bank based in Auckland seeks a passionate Customer Experience Representative. You will engage with customers, assisting them with account setups, credit applications, and providing financial guidance. Ideal candidates should be resilient, solutions-focused, and capable of building relationships with customers. The role operates Monday to Friday, offering a supportive and...