Overview We're looking for an experienced Service Operations Specialist to join a mature IT environment and take ownership of incident, problem, and change management, with a strong focus on major incident leadership. This is not a technical engineering role — it's a hands-on ITSM / service operations position where you sit at the centre of service stability, run major incident bridges, and...
Team Leader Resource Management Enforcement & Incident ResponseIn partnership with our community, Environment Southland (Southland Regional Council) is responsible for the sustainable management of Southland's natural resources - our land, our water, our air and our coast. As a Regional Council we operate across a large geographical region which extends from Stewart Island to Fiordland.Working at...
See more about the role below, including the responsibilities and skills we are looking for. Team Leader Resource Management Enforcement & Incident Response Reference: ******* In partnership with our community, Environment Southland (Southland Regional Council) is responsible for the sustainable management of Southland's natural resources - our land, our water, our air and our coast. As a...
Incident Management High profile, complex network Multiple Stakeholder interaction Senior Advisor Incident Management About the Role Wellington Water continues to strengthen its operational resilience and incident response capability to ensure reliable water services for our communities. They are now seeking an experienced Senior Advisor Incident Management to perform a pivotal role in ensuring...
A global snacking company is seeking a Cybersecurity Incident Response Analyst in Auckland, New Zealand. This role involves enhancing security measures, conducting root cause analysis, and collaborating with various teams to mitigate cybersecurity issues. Ideal candidates will have a Bachelor's Degree in Information Technology and 3-6 years of experience in relevant fields. This position offers a...
A leading retail company in Tauranga is seeking a skilled Security Manager to oversee asset protection, focusing on CCTV management and incident investigations. The ideal candidate will have exceptional communication skills, strong leadership capabilities, and in-depth knowledge of security technologies. Responsibilities include conducting security audits, coaching staff on theft prevention, and...
A leading fintech firm is seeking an experienced individual to join their team in Wellington. The role involves working with a major banking client on a transformative project, managing application incidents and ensuring excellent client service. Candidates should have at least 5 years of experience in the New Zealand retail banking sector and knowledge of cloud-native banking applications. The...
A recruitment agency is seeking a Process Documentation & Incident Support Specialist for a part-time role based in Auckland. The successful candidate will document and refine operational processes while providing incident management support. Applicants should have experience in process documentation, strong communication skills, and the ability to engage with various stakeholders. This temporary...
A leading service provider in Auckland seeks a Service Desk Team Lead to oversee the delivery of support services. The successful candidate will manage the Service Desk Team and handle escalated incidents, ensuring compliance with service level agreements and enhancing overall user satisfaction. Responsibilities include mentoring team members, conducting root cause analysis, and collaborating...
A global technology firm in Christchurch is seeking an ICT Security Specialist to enhance its Cyber Security Operations team. The ideal candidate will possess strong cloud computing skills and be proficient in managing security incidents from detection to recovery. Responsibilities include monitoring security events, conducting incident response, and working collaboratively within a dynamic...
A New Zealand government agency is seeking a Security Operations Centre (SOC) Lead to enhance its cybersecurity posture. This permanent, full-time role involves guiding security operations, responding to incidents, and offering expertise in risk management. Key qualifications include experience in SOC roles and a solid understanding of cybersecurity practices. The position is based in Wellington...
A large operational organization in Auckland is seeking a Process Documentation & Incident Support Specialist on a part-time basis. This temporary role focuses on documenting and refining operational processes while supporting incident management. Ideal candidates will quickly analyze processes and collaborate effectively with stakeholders. A strong background in technical documentation and...
A global provider of critical communications is seeking a Global Assist Specialist for a remote role in New Zealand. You will manage initial incident reports, coordinate resource dispatch, and communicate effectively in emergencies. Ideal candidates possess emergency response experience, strong customer service skills, and flexibility with working hours. The position involves approximately 14...
A national infrastructure organization is seeking an experienced security professional in Wellington to lead cybersecurity efforts. You'll support incident management, conduct security assurance checks, and collaborate across teams to protect critical systems. Applicants should have 5+ years of experience in cybersecurity and possess advanced technical skills, including certifications in relevant...
Our Purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our Team Datacom’s Cybersecurity Defence Operations Centre (CDOC) operates across Australia & New Zealand where we provide a full stack of cybersecurity services including managed SOC/SIEM/EDR/XDR, threat intelligence,...
We are recruiting for an experienced Process Documentation & Incident Support Specialist to join a large, operationally complex organisation on a temporary contract. This role will suit someone who is methodical, pragmatic, and confident stepping into a live environment where they can quickly add value while taking the time to properly analyse and document existing processes. This is a hands‑on...
An IT service company based in Auckland is looking for an experienced Service Operations Specialist to oversee incident and problem management, concentrating on major incident leadership. The position emphasizes hands-on IT service management, ensuring service stability and effective communication between engineering teams and the business. This role is ideal for professionals able to thrive...
See more about the role below, including the responsibilities and skills we are looking for. Reference: ******* Environment Southland offers generous leave provisions - 3 days wellbeing days per year, 12 days sick leave; income protection insurance, free flu shots, free parking, an active social club and a relocation allowance for the right candidate. We have a dynamic and friendly working...
A leading tech company in Auckland seeks a Service Operations Specialist to ensure stability and reliability of IT services. The role includes managing Major Incidents, coordinating communication, and implementing improvements. Candidates should have over 2 years of experience in IT Service Management, strong ITIL knowledge, and excellent problem-solving skills. This position requires...
A technology services provider in Auckland seeks a Service Operations and Reporting Specialist to ensure operational stability and service reliability across IT. You will manage Major Incidents, lead incident response processes, and collaborate with technical teams to improve service delivery. Ideal candidates should have at least 2 years in IT Service Management, strong ITIL knowledge, and...